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COVISA

AI that works. And stays in Germany.

Covisa develops AI products and specialist software for the public sector, healthcare and business. Operated on servers in Germany and introduced to meet the requirements of the GDPR and the EU AI Act, supported by our Compliance Consult division.

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Open sourceOperated in GermanyGDPR and EU AI Act

AI assistant

Answer questions from citizens and customers around the clock, by phone and chat.

Heimund

AI workplace

AI for your staff, with language models on servers in Germany.

Nitavo

AI & Compliance

Introduce AI the way the GDPR and the EU AI Act require.

Compliance Consult

Products

AI products for every organisation

Three products that lighten the workload of public authorities and companies: in customer contact, at the desk and in the archive.

Older woman smiling as she reads an answer on her smartphone

Heimund

AI assistant for citizen and customer service

Answers questions around the clock by phone, in chat and in the app. Your team only gets the cases that need a person.

View Heimund
Man concentrating on his laptop in the evening
Early Access

Nitavo

AI workplace for staff

Write, summarise and search your own knowledge, with language models running locally on servers in Germany.

View Nitavo
Hand signing a document on a desk

Hortmund

Document management with AI

Files incoming documents automatically, makes them easy to find and keeps track of retention and deletion periods.

View Hortmund

For municipalities

Solutions for towns and cities

Team discussing a city map on a large video wall

CiviPort

Urban data platform

Combines data from sensors, buildings, water supply and energy with geodata and shows it on dashboards and in a 3D view of the municipality.

View CiviPort
Older couple looking at a smartphone together at a weekly market

CiviHub

Website and citizen app

Update once, up to date everywhere: municipal website, citizen app and Heimund from one source.

View CiviHub

Our focus

We build AI for organisations that work with sensitive data. That is why it runs where the data belongs.

How we develop and operate AI
Aisle in a data centre lined with server racks

Operated locally

Nitavo’s language models and Heimund’s speech recognition and speech synthesis run on servers in Germany.

Answers with sources

Our AI answers from the content you approve and shows where a statement comes from.

Voice and phone

AI that listens and speaks: on the phone, for dictation, in conversation with citizens and customers.

Custom AI projects

We develop tailor-made AI solutions when there is no ready-made product for your task.

Industries

Solutions for your industry

We build software for sectors where regulation is part of everyday work. We use our products wherever data must be protected and processes must be reliable.

Citizen service desk in a historic town hall

Public sector

Municipalities, towns and administrative associations.

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 Carer talking to an older man in his living room

Health and care

Care homes, outpatient services and health applications.

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 Shop owner working on a tablet behind the counter

Retail and services

Customer service that never clocks off.

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 Carpenter working on a piece of wood in his workshop

Trades and industry

Mobile apps, voice instead of paper, data from machines.

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Bright corridor in an office building

Compliance Consult

Introduce AI. With clear rules.

Through our Compliance Consult division, alongside the software, we deliver what data protection, information security and the EU AI Act require.

  • Compliance packages for every product: GDPR, BSI IT-Grundschutz, EU AI Act
  • AI Driving Licence for your staff, live with an instructor
  • Free Compliance Check for the EU AI Act
compliance-consult.de
Aerial view of a village with a church in the morning mist

Reference · Model Projects Smart Cities

Smart Region AUF

In Apfeldorf, Fuchstal and Unterdießen, we lead the project. We are responsible for the region’s digital infrastructure, from the AI citizen service to the urban data platform.

  • Project lead in the German federal Model Projects Smart Cities programme
  • AI citizen service in production use
  • Urban data platform, municipal app and energy management
View the reference

How we work

Secure, open and transparent.

Open source

All five of our products are open source. You are not tied to us and can have the software audited.

Operated in Germany

Your data is stored in German data centres, in a separate environment of its own.

Privacy by design

Encryption, roles and permissions, logging and deletion periods are built in.

AI clearly labelled

Wherever AI is at work, this is made clear, as the EU AI Act requires.

We develop and operate according to the requirements ofISO/IEC 27001BSI IT-GrundschutzGDPREU AI ActBITV 2.0

These standards are our benchmark in development and operations. They do not mean that the company is certified.

Let’s talk about your project.

Whether you work in the public sector, healthcare or business, we use your own processes to show you what AI can do for you.

Get in touch +49 30 68 40 10 14

Covisa · Film, about two and a half minutes

This video contains AI-generated images and audio.

Read transcript

1998. The internet is waking up, and a young computer scientist writes the first lines of code.

Those lines later become our company. Our clients: Energy corporations. Banks. Healthcare. And local government. Wherever software must never fail.

That's how reliability becomes our standard. With that ambition, we build our first AI in 2018, for an energy provider's customer service. And in 2022, more than 3,500 pharmacies are already working with our software.

Today, more than 25 years of experience flow into our own products. Four of them, working hand in hand.

When citizens or customers have questions, Heimund answers, our AI assistant. On the phone, in chat and in the app, around the clock.

Nitavo brings AI to every desk: letters, reports, summaries in seconds. And the data never leaves Germany.

The whole city at a glance: CiviPort, the urban data platform. Geodata, sensor data, planning and a data catalog, all in one place. From the map to the 3D view, all the way to simulation.

And whatever a town wants to tell its citizens, CiviHub brings to the website and the app: waste collection dates, events, alerts on your phone. Enter it once, it's up to date everywhere.

It all fits together. CiviHub knows the data from CiviPort. Heimund knows what's in CiviHub. And Nitavo knows them all. Four products, one system.

Secure, transparent and accessible. Developed to the requirements of the relevant standards, supported by our Compliance Consult division. Built and run in Germany.

And if your challenge has no off-the-shelf product? Then we develop the solution with you. For government. Healthcare. Retail. Skilled trades. And industry.

What began with a few lines in 1998 now brings your project to life. Covisa.